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4 Headlines for Solving Citizen Experience in Government

1. Determine what matters [and don't worry about the things that don't matter!]

2. Reset citizen expectations and innovate to realise them...

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unknownx500

0 0 4

DWP's Mayank Prakash on Our Secret Sauce

Great to see how successful DWP transformation projects have been with exceptional results especially with improvements in NPS whilst...

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unknownx500

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