Click here to get the whole story on Pega Public Sector Pega Public Sector

Contributors

0 0 0

Move transactions online and save...

I'm sure you'd expect any technology company or digital transformation consultant to suggest moving your transactions online will save...

Read More…
unknownx500

0 0 1

Empowering employees with more autonomy

By augmenting their work with machine intelligence, human employees will be empowered with more autonomy and a greater sense of job...

Read More…
unknownx500

0 0 0

Artificial Intelligence exciting initiatives across Government

AI is set to provide significant savings within Brexit initiatives.....

Switch Brexit billions into AI to transform UK health and social care

unknownx500

0 0 1

Are you ready for your mid-life MOT?

The ‘mid-life MOT’ idea originally came from John Cridland, former head of the Confederation of British Industry (CBI) as part of the

Read More…
unknownx500

1 0 0

The customer is always in control

Businesses spend a tremendous amount of resources trying to build the “perfect” journey. But what happens when customers don’t follow the...

Read More…
unknownx500

0 0 0

How are you measuring your customer experience ?

Net Promoter Score (NPS) and Customers Effort Score (CES) are widely used to measure customer experience across industries.

The problem...

Read More…
unknownx500

0 0 0

Digital Shift to Customer-Centric Engagement

This looks like a great topic for discussion.  In todays digital world  how can you make your customers feel like they’re in...

Read More…
unknownx500

0 0 0

Data Governance Strategy

Choosing a smarter metaphor for your data governance strategy

unknownx500

0 0 1

Information Technology Governance

Information Technology Governance By Jeffrey Morgan, CIO

unknownx500

0 0 4

Email automation

Take a look at this short video and see how technology is helping to improve the efficiency of managing inbound emails.

As consumers we...

Read More…
unknownx500

0 0 1

Can we cope with the Brexit workload ?

It seems a long time ago now since we voted on Brexit. It's interesting to see the major government departments now questionning their...

Read More…
unknownx500

1 0 0

Customer Engagement Trends

Great webinar coming up on Thursday January 18 at 12.00 GMT. Make sure you register.

Pega Predicts: 5 Customer Engagement Trends for 2018 (and Beyond) (Greenwich Mean Time)

0 0 0

What we can learn from Radial....

Radial operate in a complex environment supporting many legacy systems yet they've been able to improve services using the latest...

Read More…
unknownx500

0 0 0

Customer Experience trends - 2018

We're seeing these trends already with the UK Public Sector:- 

The top IT trends in 2018: Customer Experience

Trend 1: The gap between...

Read More…
unknownx500

0 0 0

GDPR - What are your plans?

Have you set a real GDPR strategy yet?

GDPR is about a whole a lot more than just consent. It’s about end-to-end orchestration,...

Read More…
unknownx500

0 0 10

The Top Technology Trends To Watch: 2018-2020

It's always interesting to look at what the analysts are saying and this research from Forrester certainly sums up what we're seeing and...

Read More…
unknownx500

0 0 2

Customer Experience The 5 Trends Shaping 2018

I found this article from @Blake Morgan which is really relevant to the work we are doing at Pega in the UK. 

You can hear more from...

Read More…
unknownx500 d26b73

0 0 0

What does 2018 hold for public sector tech?

Great insights from Peter Ford, thank you for sharing.  The next twelve months present an opportunity for the UK public sector to...

Read More…
unknownx500

0 0 2

2018 - The year of 'joined-up' Government?

Sharing data, end to end citizen journeys and design solutions that overcome current organisation and procedural limitations. Interesting...

Read More…
unknownx500 lizzybeans11

As a free user, you can follow Passle and like posts.

To repost this post to your own Passle blog, you will need to upgrade your account.

For plans and pricing, please contact our sales team at sales@passle.net

Sorry, you don't have permission to repost or create posts.

Repost successful!

View the repost

Repost successful!

Your repost is currently a draft. Review your repost and request approval.

Something went wrong whilst reposting - please try again.

Sorry - this is not an option. This post already exists in the Passle you have selected.

Try reposting to another Passle.