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Service Design for Citizens - will it work?

Now this is an interesting approach New York city has embraced - Service Design from the basics.  I'd love see it tested in Central...

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unknownx500

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Will you be ready?

Pega recently surveyed over 600 business and IT leaders across industries and across the globe to find out who is disruption-ready (and...

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unknownx500

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Digital transformation - Pensions, Disability & Benefits

Its great to see such exceptional results benefiting citizens in need.

  • Cost benefit analysis reduced from two weeks to on-demand
  • Improved...
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unknownx500

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Robotics in Government - Here's an opportunity to gain some real insight from the experts first hand.

This event is a must for anyone from Government considering how to apply Robotic Automation as part of a longer term Digital Process...

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unknownx500

1 0 1

Build enterprise software to support your customer journeys

Its interesting to read this example form Philips and to understand how low-code software allows specially-trained developers to focus...

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unknownx500

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How RPA and AI can help drive digital process automation and efficiency in government - 16th April

I expect you’ll find this event interesting, Automation week - organised by the Cross-Government Robotics Centre of Excellence (a joint...

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unknownx500

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Mission to transform into “a digitally empowered society and knowledge economy” supported by one coordinated platform for citizen-centric services.

When you think of the phrase “leaders in digital transformation” you immediately think of government, right? Of course not. But that is...

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unknownx500

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Time for real digital transformation

The Chancellor's spring statement has been described as 'positive' and 'encouraging' but also dismissed as a 'non-event'.

We're seeing a...

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unknownx500

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At the heart of digital transformation

Great to see our CEO Alan Trefler on CNBC yesterday. In this short interview  Alan shares how Artificial Intelligence is being used...

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Making a real difference with data

What an interesting Podcast with Mayank Prakash and Mark Chillingworth.  Take time to listen to this and understand how DWP are...

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unknownx500

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Phone is still a key customer service channel

Its interesting to read about HMRC and see 4.76 million phone calls were received in January along with 1.27 million items of post.

We...

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unknownx500

1 0 0

Transparency is key to adoption of AI in government

It seems inevitable that government will continue to adopt AI to support automation and decision-making, but far should we go? It could...

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