Great to see investment in new technology that can really help to improve services across the public sector.  The AI technology becoming far easier to consume with solutions like the Pega Customer Decision Hub (CDH)  available on G-Cloud.  Unlike other tools that require IT expertise, CDH provides a business friendly interface that makes defining even the most complex strategies simple. With Pega CDH, complex decisions are defined with dynamic rules and models, and strategies are run automatically to deliver the Next-Best-Action that align with customer’s expectations.