Gain insight from across different sectors as to how the speed of improvement in AI technology is transforming what is possible, along with how work culture is changing for everyone.

  • From customer support to recruitment: how will AI transform the workplace?
  • To what extent will robotics principally support or replace staff?
  • What skills will be needed in an automated landscape?
  • How might data and analytics transform recruitment, reporting, and workflow?
  • How will culture and company structures need to adapt?
  • Forecasting the future of freelance work: understanding the impact of the gig economy
  • What challenges and opportunities will arise from the gig economy?
  • Maintaining high levels of customer service: ensuring high levels of personalisation