What an intriguing interview with Peter High & Mayank Prakash. Its makes me feel immensely proud to be working with government departments, helping them to create new digital outcomes and delivering significant savings.
Congratulations to Mayank and the DWP team on the progress so far.
"In the past few years, we have taken hundreds of millions of pounds of costs out (roughly thirty percent) by running ourselves more efficiently and effectively"
Prakash: We need to believe in teams to achieve outcomes. Also, we create a culture that is inquisitive and creative. The possibilities of what we could do are constantly changing, and innovation is not something that happens in a particular room and by a particular set of people. It is about finding how to create an inquisitive culture that is curious about learning from others to learn about new possibilities and explore and maintain them.