On Friday 7th September call into to hear Robin exploring the 5 design principles for AI-enabled contextual customer engagement.
You can register for free with the link below.
Robin Collyer, Senior Director, Pega Marketing & Decisioning, PegasystemsRobin Collyer is Senior Director, Pega Marketing and Decisioning, at Pegasystems where he helps some of the world’s largest companies appreciate and adopt the benefits of Artificial Intelligence: enabling contextual customer engagement through next best action.
An experienced senior sales and marketing executive, Robin has for the last 20 years led sales and marketing teams. Previous companies have included Concrete Media, Aprimo, smartFOCUS and Xerox. In a world that is increasingly omni-channel, Robin is passionate about working with brands in a range of verticals and geographies, always championing customer-centric thinking to drive revenue growth, revenue protection and improved customer engagement.
Why Empathy is key to the future of loyaltyHow does the emergence of artificial intelligence (AI), give airlines an unprecedented opportunity to re-imagine customer engagement?Empathise with each customer’s situation and demonstrate your loyalty to themWe’ll explore the 5 design principles for AI-enabled contextual customer engagement Robin Collyer, Senior Director, Pega Marketing & Decisioning, Pegasystems