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Steve Fleming

Practice Director, Public Sector at Pegasystems

Reading, United Kingdom

About Me

Senior manager responsible for business development and client success, supporting the full client engagement lifecycle from early opportunity qualification and deal strategy through to benefits realisation.

Steve Fleming's Passles

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4 Headlines for Solving Citizen Experience in Government

1. Determine what matters [and don't worry about the things that don't matter!]

2. Reset citizen expectations and innovate to realise them...

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£46bn of savings achievable through reusing digital assets

This report seems to me like common sense - reuse assets across government to deliver similar services and only configure / change the...

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Transparency is key to adoption of AI in government

It seems inevitable that government will continue to adopt AI to support automation and decision-making, but far should we go? It could...

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