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Steve Potter, Account Executive - Digital Transformation / Customer Experience, Pegasystems

Steve Potter

Account Executive - Digital Transformation / Customer Experience at Pegasystems

Reading, United Kingdom

About Me

Thank you for taking the time to view my profile. | I provide expert advice and solutions helping organisations to embrace digital innovation.| ►Customer Service - Improving customer experience with personalised and timely service. Put your customers in touch with the people and systems that can help. With Pega, you can easily link your front office, back office, and employees, making your customers happier in the process. 

►Operations - Simplify and automate creating greater efficiencies. Pega has helped businesses achieve up to 75% increase in productivity by automating work processes, guiding manual procedures, and providing visibility into all aspects of their operations. 

►Sales Automation - Intelligent automation to make sales easier. Streamline your sales process and improve cycle times with a digital sales platform that reduces waste and inconsistency. 

►Marketing - Engage in one-to-one, uninterrupted, omni-channel conversations with customers across any series of channels in any order.

Steve Potter's Passles

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Making a real difference with data

Making a real difference with data

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Congratulations - Mayank

Congratulations - Mayank

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Customer Engagement Summit - London

Join us on March 14th in London.

Speakers confirmed so far:

Paul de Laat - Customer Data & Insight Director - British Gas

Simon Esland –...

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The future of work

69% of senior executives surveyed expect the workforce to eventually encapsulate both human employees and intelligent machines. How can...

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The chatbot revolution

When trying to balance staffing budgets, round-the-clock service availability and a preference for digital platforms, chatbots on paper...

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